Jovic Buenaflor
Virtual Assistant Specializing in Ticket Inventory Management,Operations & Data Specialist.
ABOUT
I have 7+ years of experience in the ticketing industry, I specialize in the end-to-end management of ticket inventory, from high-volume purchasing and listing to seamless fulfillment. I leverage advanced Google Sheets automation and strategic pricing on platforms like StubHub and Automatiq to optimize ROI and streamline complex workflows. My background is defined by a precision-focused approach to operational tasks, including Ticketmaster inventory management and email forwarding, ensuring efficiency in high-pressure, fast-paced environments.
SKILLS & EXPERTISE
Core Expertise:
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Ticket Pulling:I specialize in high-volume ticket pulling across major platforms like Ticketmaster, AXS, SeatGeek, and eVenue. Utilizing professional tools such as Jancy, Insomniac, AWS, and RDP, I ensure efficient inventory acquisition and management in fast-paced, high-demand environments.
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Operations Ticket Manager: I oversee the full lifecycle of buying accounts—from domain and Gmail creation to artist fan club registrations. I leverage Google Sheets and Excel to systematically track and manage high-volume purchasing cards, ensuring streamlined logistics and account security.
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Inventory fulfillment and listing: Manage and listing across major exchanges including Skybox, 1Ticket, StubHub, and Automatiq. I specialize in real-time inventory synchronization and spec listing for order-based tickets to ensure maximum sell-through and accurate delivery.
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Team Management: I lead in specializing in training both on-site and remote staff for ticket brokerages. I manage company-wide security and communication protocols, oversee email administration, and streamline international payroll and compliance using Deel.
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Market-driven pricing analysis: Cross-referencing real-time data across Ticketmaster, StubHub, SeatGeek, TickPick, and Vivid Seats. By monitoring platform-wide fluctuations, I implement strategic price adjustments to maintain a competitive edge and maximize profit margins.
WORK EXPERIENCE
September 2018 -January 2020
The 99801 Group - Stubhub Team(hunter/pricer) Specializes in Marketing Kept abreast of industry trends, event knowledge and competitive pricing to create an effective pricing strategy.
December 2017 -April 2018
The 99801 Group - Pulling Team Acquire event passes from the online ticketing system.
April 2018 -September 2018
The 99801 Group - Ticket Flipping Team Creates a report of venue vacancies for future marketing strategy.
December 2019- 2023
BLNNYTIX - Pulling Pricing Drop Checking Team BearTickets - Spec Listing on Skybox Pricing on Skybox Purchasing event tickets, Reselling event tickets, Managing google sheets/excel DSO Company - Able to lead 100 people to purchasing tickets on a single facility based on Philippines.
January 2024 - 2026
SMASH Capital LLc- Manage the full lifecycle of ticket acquisition and backend operations, specializing in high-speed ticket pulling and PH (Proxy/Header) management to secure high-demand inventory. As an operational lead, I oversee account verification, inventory fulfillment, and administrative logistics, including managing international payroll and compliance through Deel.
EDUCATION
2015-2020
University of Southeastern Philippines
Bachelor of Science in Information Technology, Computer Science, Business Administration
KEY ACHIEVEMENTS
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Large-Scale Leadership: Managed and trained a workforce of 60–100 personnel (onsite and remote), providing expert-level staffing and ticketing knowledge to both boutique and enterprise-scale brokers.
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Operational Excellence: Optimized the end-to-end ticketing lifecycle by integrating AWS/RDP for secure pulling and Deel for global payroll, achieving 100% on-time fulfillment and minimal downtime.
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Full-Cycle Management: Directed a comprehensive 7-year operation encompassing technical acquisition, strategic pricing, and workforce administration to maintain high sell-through rates in volatile markets.
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Infrastructure & Security: Overheaded company-wide security, account verification, and email administration, ensuring the integrity of high-volume buying accounts and financial logistics.